Alles Clara

Around 1 million people in Austria care for a relative and thus take on around 80% of the care needs that arise - mostly voluntarily, unpaid and highly burdened. Alles Clara offers family caregivers digital relief and care advice, independent of time and place via their mobiles. As a cooperation between the care sector, science, the public sector and the private sector, a digital social service is being created that reaches those affected early and individually, connects existing services and contributes to making the care profession more attractive.

Around 10% of Austria’s population care for a relative, and around 80% take on this work unpaid and highly burdened. Family caregivers face high physical and psychological stress, financial burdens, and time expenditures. This also leads to burnout, poverty in old age, and the need for care for caregivers.

Alles Clara offers family caregivers digital relief and care advice accessible at any time or place through an app on their mobile phones. As a cross-sector collaboration, Alles Clara is a digital social service that reaches and empowers caregivers early and individually, connecting them to services and making the care profession more attractive. 

Care workers, universities, and the public and private sectors collaborate on Alles Clara. The care sector employs counsellors, who are pooled by Alles Clara. Austrian employers offer this digital social service to their employees. The public collaborates by providing funding for this service. We work with universities to educate counsellors and evaluate social services. 

Alles Clara strengthens family caregivers by giving them personal, individualised advice, orientation, emotional support, and referrals to further services. The app facilitates early outreach. Alles Clara also enables nurses to build skills and work from home, which helps to boost the demand for working in nursing. 

Alles Clara aims to set up pilot regions and establish a nationwide social service. The service is also to be extended to young carers and migrant carers. By white-labelling the app in collaboration with non-profit organisations, we aim to improve data security and user-friendliness in other social counselling professions.