It is a specific form of social work.The counselor enters the virtual environment that is natural to today's young people and actively addresses them through personal messages or public Facebook statuses, provides information, an emotional support, contacts to related services and responds to myths and aggressive behavior.There’s also a FB group "Teenagers' Problems" as a safe space for sharing.
Streetwork In Chat
Projektträger: Diakonie ČCE-středisko Západní Čechy
Verantwortliche*r: Egermaierová Václava
2019
2.000 Euro Preis
CS
Zivilgesellschaft / Sozialwirtschaft
Soziales, Gesundheit
Worum geht es?
Würdigung der Jury
The outreach social work programme accompanies its target group and thereby uses innovative methods. It picks up the (socially) vulnerable children and adolescents in their new “natural” environment, in the digital social media. The online street workers not only help - just as they do offline - with personal problems, but at the same time actively contribute to a respectful use of the net. Street Work in Chat is furthermore pursuing a goal at the structural level: The relevant ministry should officially recognise outreach online social work as a new form of street work.
